Our Delivery Process
Once we receive payments for your order, you would receive an order confirmation email. And we would then process your order right away.
For the time being, we deliver orders directly to customers within the city of Calgary, AB. We ship all orders outside of the city of Calgary and within Canada. While we strive to ship our products to locations outside of Calgary, within 24 hours of order, average shipping period is 1-4 business days, and several more for international shipping. You would be sent emails to enable you track your order.
If your delivery location is within Calgary, it is important that you ensure somebody is present at home or the delivery address to collect your goods , or alternatively, please make sure you fill in the ‘Delivery Note’ at Checkout, and provide as many details as possible. You may request to have your goods delivered to a neighbor's house or put in a safe place. If you do not leave any delivery instructions and there is nobody at home to collect the order, the order will be taken back, and we will contact you with regards to re-arranging delivery or direct you to our pick-up location.
If you think you may have difficulty in getting your goods delivered, you could have us deliver it to your work place.