TERMS & CONDITIONS OF SERVICE
All prices are displayed in Canadian Dollars.
We accept all major credit/ debit cards and Paypal. We also accept payment via e-interact to firstname.lastname@example.org. E-interact payments should be made with password easy for us to decipher. For cash payments options, please contact us.
We shall have the right to refuse or cancel any order submitted whether or not the order has been confirmed. If your payment has already been processed and we subsequently cancel your order, we will immediately issue a refund for the full value of the amount processed.
CREDIT/ DEBIT CARD SECURITY
Our online payment process is secured by HTTPS / TLS encryption. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. Additionally, our payment gateway offers the highest level of security certification (PCI DSS Level 1).
At Kilishi Delivered, nothing is more important than the needs of our customers. Our customers are always our first priority in our return policy. We are committed to offering you the very best service and the very best product and we guarantee the quality of all products you order from us.
It is essential that you check your delivery is complete when receiving your order. Kilishi Delivered cannot honor shortage claims if you have signed to confirm your order was complete at the time of delivery. Kilishi Delivered will use this information to ensure you are refunded for any items you did not receive.
To ensure food safety guidelines and to maintain our high standards of customer service please store product in a dry cool place. Once a delivery has been completed we cannot accept returns under the following circumstances as explained.
Complaints in respect of service will be reviewed by our team and we promise to respond to you within 48 hours whenever possible.
INTERNATIONAL SHIPPING POLICY
International orders are sent via Canada Post. This will take several business days depending on the destination and may require the recipient to pay any taxes and duties.
Most countries Customs Officers will allow our products entry because it is manufactured and certified in Canada. Sometimes however, these countries Border Customs officials cause difficulties for their Citizens. Your package may be refused entry, so order at your own risk. We will only refund your shipping cost if it is destroyed by Customs. Product cost will not be refunded.
Kilishi Delivered does not disclose buyer’s information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
(a) Take and fulfill customers orders;
(b) Administer and enhance the site and service;
(c) Only disclose information to third parties for goods delivery purposes.
ACCURACY OF PRODUCT DETAILS
We will not accept responsibility/liability for representations by a third party for products supplied via this website. We do not guarantee the accuracy of the information published on this website and will not be responsible for any damages resulting in reliance on the information contained within the site. Please check with the supplier if full product details are required.
These terms and conditions are governed and shall be interpreted in accordance with Canadian Law. If any part of these terms and conditions shall be found to be unlawful it shall not affect the validity or enforce ability of the remainder of the conditions. In respect of consumer sales only, statutory rights are unaffected by these terms and conditions.